WorkSafe Tasmania can also conduct enquiries into workers compensation complaints which can include:
- Potential breaches of the Workers Rehabilitation and Compensation Act 1988 by an employer or insurer.
- Employers who do not have a workers compensation poli
- An employer who does not inform a worker of their right to make a claim for workers compensation following an injury
- An employer who does not provide information needed by a worker to make a workers compensation claim.
- An employer taking too long to complete a workers compensation claim form and give it to their insurer.
- Workers on a workers compensation claim not receiving correct entitlements or expense reimbursements.
- An employer or insurer misrepresenting a workers compensation claim.
- Unsatisfactory communication from an employer or insurer.
- Quality of service provided by Rehabilitation Service Providers or Medical Practitioners.
- Insurer failing to meet their obligations relating to settlement of a Workers Compensation claim.
- Employers not providing appropriate light duties in return-to-work scenarios
- Employers not holding an employee’s position open for 12 months.
- An insurer taking too long or not proceeding with medical treatment.
- Excessive use of independent medical reviews within 3 months of a claim being made.
Some of these complaints are enquired into on behalf of the WorkCover Board.
Should additional support be required, Worker Assist Tasmania may also be available to help. Worker Assist Tasmania provides free, independent and confidential advice and support to help you or a loved one understand the workers’ compensation process, your rights and responsibilities and the options available to you.
Should you wish to submit a complaint to WorkSafe Tasmania, you can do so via the Online Complaint form.