Online Complaint Form

At WorkSafe Tasmania, we are committed to keeping workplaces healthy and safe. We take all feedback seriously and encourage you to raise concerns using this online form.

Once you submit the form, a WorkSafe representative will contact you to discuss your complaint. You can also call our Helpline on 1300 366 322 (8:45 am to 5:00 pm, Monday to Friday).

We aim to deliver a high‑quality service to the community. If we have not met your expectations, please let us know so we can improve.

Thank you for taking the time to share your concerns.

Tell us about your complaint

What is your complaint about? To help us address your complaint, you must select one of the following options

Tell us about you

Title

Given Name

Family Name

Email Address *

Contact Phone Number

Street address

Suburb

State

Post Code

How can we contact you?

Preferred Contact Method

Preferred Contact Time

Comments

Do you require support through a callback service? We want to make sure that you feel supported when we call, please let us know if you need extra support so we can arrange the necessary service prior to our contact. Extra support could be the National Relay Service if you are hearing or speech impaired or require an interpreter.

If yes, nominate a service:

If other, please specify

Tell us about the Employer or Insurer

Name of Company

Street address

Suburb

State

Post Code

Contact Number

Email address

Is your complaint related to Workers Compensation?

Claim Number (If applicable)

Insurer name (If applicable)

Tell us about your complaint

Can you provide some details to help us understand your concerns? In this section, you can include what happened, where it happened, who was involved or even details around the decision that has been made which has caused you to be disappointed. Anything that you think will help us to understand where you have felt let down in the process.

Please provide specific details of your complaint: *

Briefly describe any actions you've taken to resolve the complaint:

Briefly describe the outcome you are seeking:

Supporting Material Upload

Please provide any supporting material that you feel is relevant to your complaint or feedback.

Supporting materials Maximum file size 10MB, file type must be doc, docx or pdf.

Consent to Contact a Third Party

For the purposes of investigating your complaint we may need to contact a third party, including the person or body you may have complaints about. Do you agree to allow WorkSafe Tasmania to contact them and to disclose any personal or health information that may be necessary to allow up to fully investigate your concerns?

Do you give consent?

Yes
No - I wish to discuss this further before making a decision

Personal Information Protection

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Read about personal information protection

Yes
No - I do not want to proceed

Submitting your complaint

Thank you for your feedback today, we appreciate the time that you have taken to share your concerns with us. We aim to resolve your complaint as quickly as possible and will be in touch soon to discuss your complaint.

Online Complaint Form

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