Employers
To be effective when managing injuries in your workplace, it’s important for employers to be proactive in their approach by regularly communicating and consulting as appropriate.
Injury management co-ordinator
An injury management co-ordinator is appointed by the insurer or employer (usually only in large organisations) to co-ordinate and oversee the entire injury management process. They are usually only required in complex cases.
An injury management co-ordinator facilitates effective communication between workers, employers, medical practitioners and others by acting as a liaison or contact point. Some of their functions include co-ordinating rehabilitation, and investigating and organising re-training options.
Insurer
Insurers can help employers develop policies, programs and plans that are appropriate for each worker and employer, that facilitate effective injury management, and that help the injured worker go through their treatment to get back to work.
Workplace rehabilitation provider
A workplace rehabilitation provider is an organisation accredited by WorkSafe Tasmania to provide services such as initial workplace rehabilitation assessments, assessments of the functional capacity of an injured worker, advice about job modification and rehabilitation counselling.
Ultimately, everyone should strive for a partnership approach to managing injuries, where there is trust, support and an openness to regularly communicate and share information with one another.
Return to work co-ordinator
A return to work co-ordinator is usually workplace-based — someone already employed at the workplace. This gives them the advantage of knowing their workplace’s various jobs, people and management systems, which translates into the best return to work outcomes for the injured worker. They provide the injured worker with support and assistance as they return to work.