Workers compensation is payable to a worker who suffers an injury or disease arising out of or in the course of their employment.
As an employer you must either:
- take out a workers compensation insurance policy with a licensed insurer (see list of licensed insurers in Tasmania) to cover you for workers compensation claims made by your workers, or
- apply to the WorkCover Tasmania Board for a permit to self insure against workers compensation claims made by your workers. This is usually for large businesses (see information for self insurers).
The workers compensation claim process is outlined step-by-step below.
Step 1: Report the incident
If the incident is notifiable, contact WorkSafe Tasmania, call us on:
- 1300 366 322 (inside Tasmania) or
- 03 6166 4600 (outside Tasmania)
Notify your insurer of all incidents within 3 days.
Step 2: Give your worker a notice of their right to make a claim
You must give your worker a Notice of right to make a workers compensation claim. You can get printed copies from your insurer.
You must give this form to your worker within 14 days of them telling you about their injury.
Step 3: Give your worker a workers compensation claim form
If your worker asks for a claim form, you must supply it (available from your insurer) and not obstruct their claim.
Once your worker has given you their claim form and workers compensation medical certificate, tell your insurer. This must be done within 3 working days.
Step 4: Complete the workers compensation claim form and give it to your insurer
Complete the employer’s section of the workers compensation claim form, and send the claim form and the worker’s compensation medical certificate to your insurer within 5 working days.
You must start making payments to the worker. See Making workers compensation payments.
Step 5: Notify your worker of the status of their claim
Notify your worker in writing of the status of their claim within 28 working days.
If a decision has not been made whether or not to accept the claim, you must advise your worker of the reason for this, and the steps you are taking to progress a decision.
What happens next
Your insurer’s role
Your insurer will:
- tell you and your worker that they’ve received the claim,
- give you and your worker information about your rights, roles and responsibilities during the workers compensation process.
Continue to promptly forward any medical certificates and invoices to your insurer.