Courtney is the Director of Safety Forward, a Tasmanian work health and safety consultancy that helps businesses improve safety through stronger leadership, practical capability and systems grounded in the reality of work. She supports leaders to balance compliance with the realities of work, using curiosity, consultation and meaningful engagement to build safer workplaces.
Why leaders don't get the truth about work
Workers often know far more about the real risks in their work than leaders do. Yet time and time again, conversations about safety drift into right or wrong, yes or no, rather than the kind of genuine engagement that leads to better safety outcomes.
This session explores why workers don’t always show or share the full reality of their work, and how to uncover the gold: the real pressures, trade offs and workarounds shaping everyday decisions.