Notify WorkSafe Call 1300 366 322
Notify WorkSafe Call 1300 366 322

WorkCover surveillance audits

WorkCover audits

These audits assess:

  • your compliance with your permit conditions
  • the presence, application and implementation of your occupational health and safety management system
  • the presence, application and implementation of your approved injury management program
  • the presence, application and implementation of your workers compensation management system.

The audits are conducted by an auditor of the Board.

Timeframes

The surveillance audits are conducted bi- annually, in the alternate year to that when you are required to submit a self assessment report.

Pre-audit

Before visiting your offices in person, the auditor will consider:

  • compliance with your permit conditions
  • your history of opportunities for improvement
  • the corrective action plan from any previous audit
  • claims history: nature, frequency of injury
  • any issued infringement notices
  • other business activities.

The auditor will then contact you to arrange the on-site audit. They will provide you with a pre-audit plan and any other information required before starting the audit.

Opportunities for improvement

If the auditor identifies and notifies you of opportunities for improvement, you must either:

  • respond to the Board with a corrective action plan of how you will modify your systems to fix the issue; or
  • advise the Board that you will not implement the improvement, and your reasons for this decision.

If a corrective action plan is prepared, you should submit it to the online WorkCover Information Management System (WIMS). See the WIMS user manual for details.

Updated: 10th December 2019