WorkCover audits
These audits assess:
- your compliance with your permit conditions
- the presence, application and implementation of your occupational health and safety management system
- the presence, application and implementation of your approved injury management program
- the presence, application and implementation of your workers compensation management system.
The audits are conducted by an auditor of the Board.
Timeframes
The surveillance audits are conducted bi- annually, in the alternate year to that when you are required to submit a self assessment report.
Pre-audit
Before visiting your offices in person, the auditor will consider:
- compliance with your permit conditions
- your history of opportunities for improvement
- the corrective action plan from any previous audit
- claims history: nature, frequency of injury
- any issued infringement notices
- other business activities.
The auditor will then contact you to arrange the on-site audit. They will provide you with a pre-audit plan and any other information required before starting the audit.
Opportunities for improvement
If the auditor identifies and notifies you of opportunities for improvement, you must either:
- respond to the Board with a corrective action plan of how you will modify your systems to fix the issue; or
- advise the Board that you will not implement the improvement, and your reasons for this decision.
If a corrective action plan is prepared, you should submit it to the online WorkCover Information Management System (WIMS). See the WIMS user manual for details.