Sometimes, more than one ‘eligible person’ may apply for internal review of the same decision. Where possible, those applications will be considered by the same reviewer.

If an internal review has already been completed, the reviewer will decide whether another application on that same original decision is accepted. This will depend on the nature of the application and the review decision already made.

Where a valid application is refused, you will be advised of your right to seek an external review by a court of competent jurisdiction.