Inspectors and inspections

About WorkSafe Tasmania inspectors

WorkSafe Tasmania inspectors visit workplaces to respond to incidents, workplace issues resolution (as requested), and monitor and enforce compliance with these laws:

  • Dangerous Goods (Road and Rail Transport) Act 2010
  • Explosives Act 2012
  • Security-sensitive Dangerous Substances Act 2005
  • Work Health and Safety Act 2012
  • Workers Rehabilitation and Compensation Act 1988

Our inspectors are appointed primarily to help PCBUs and businesses:

  • develop and improve safe systems of work
  • prevent workers and others from being injured or becoming ill as a result of their work activities.

Inspectors come from diverse backgrounds. Some have trade experience, and some will have tertiary qualifications in WHS-related disciplines. They are given inductions, on the job coaching, mentoring and training in issues such as manual handling, hazardous substances, construction, noise and electrical safety.

Why inspectors visit

Inspectors visit workplaces to:

  • provide information and advice on the laws
  • resolve WHS issues
  • resolve right of entry and workplace access disputes
  • review disputed provisional improvement notices
  • conduct inspections and national, statewide and regional audit campaigns
  • assess WHS risks to workers and the public
  • investigate workplace incidents
  • investigate reports of unsafe or unhealthy conditions and dangerous work practices.

Inspectors will only pre-arrange workplace visits if they are confident that advance notice will not jeopardise the intention of their visit.

Inspectors’ entry powers

Inspectors have specific legal powers under the Work Health and Safety Act 2012 to enter any workplace that is:

  • authorised by a search warrant
  • used for carrying out work that involves storing and handling dangerous goods
  • used for carrying out work that involves operating, using and storing high risk plant
  • covered by the Commonwealth Work Health and Safety Act 2011 if the inspector believes it is necessary to do so.

Inspectors can enter with or without the consent of the person with management or control of the place, and without prior notice to any person unless the place is used only for residential purposes and does not involve the storage of dangerous goods, high risk plant or access to a workplace.

Inspectors carry out their role to minimise disruption to any workplace. However, whenever an incident occurs or dangerous work practices exist, they need to intervene to ensure people are safe.

It is an offence to obstruct, threaten or interfere with a WorkSafe Tasmania inspector who is exercising their powers under the Work Health and Safety Act 2012.

Entering residential premises

Inspectors have the power to enter a residential premises:

  • when the inspector reasonably suspects a residential premises is used as a workplace
  • when entry is authorised by a search warrant
  • that is used for storing or handling dangerous goods
  • that involves the use or storage of high risk plant that affects public safety.

They can also do so to gain access to a suspected workplace when:

  • they believe there is no reasonable alternative access available
  • entry is at a reasonable time, having regard to when any work is being carried out.

Inspectors must leave residential premises if it does not meet the above criteria.

During the inspection

Inspectors carry photo identification at all times and must clearly display this as soon as they enter a workplace.

People who are not inspectors (for example, technical experts, interpreters or police officers) may accompany an inspector.

Once they have entered the workplace, inspectors will immediately notify the PCBU or the most senior management person on site and any relevant WHS representative for workers at that workplace. They will state:

  • the focus of their visit
  • the inspection process that will be followed.

Once at the workplace, inspectors may:

  • inspect or examine any part of the workplace
  • observe or search any part of the workplace (for example, the use of a machine or work processes)
  • take measurements
  • take photographs or film things
  • conduct tests (for example, for presence of lead in paint)
  • take samples of things (for example, of substances used)
  • ask certain documents to be produced (for example, maintenance records kept by a mechanic contracted by an PCBU to do the work)
  • obtain copies of documents (for example, training records, manufacturer’s instructions)
  • make enquiries or conduct surveys to assess the degree of risk or standards of WHS
  • talk to managers, supervisors, workers and other people when an incident has occurred
  • enquire into circumstances and probable causes of an incident
  • require a person to give reasonable help
  • seize things as part of the investigation.

After the inspection

At the end of their visit, inspectors will:

  • summarise possible outcomes for the PCBU
  • explain any action the PCBU needs to take
  • explain any notices issued
  • inform WHS representative/s for the PCBU of any outcomes.

Inspectors may provide the PCBU with an inspection report summarising the inspection findings.

Requesting assistance

Under the Work Health and Safety Act 2012, certain people at workplaces may ask WorkSafe Tasmania to appoint an inspector to attend their workplace:

To do this, call 1300 366 322.

When making your request, you will be asked to provide:

  • your role in relation to the issue
  • contact details of the parties making the request
  • details of the business or undertaking associated with the issue, including the ABN if available
  • information about the issue or dispute.

These requests can only be made by parties involved in the issue; that is:

  • the PCBU or its representative
  • if the issue involves more than one business or undertaking, all PCBUs or their representatives
  • if the worker/s affected by the issue are in a work group, the health and safety representative (HSR) for that work group or their representative
  • if the worker/s affected by the issue are not in a work group, the worker/s or their representative.

A PCBU must ensure that its representative (if any):

  • is not a HSR
  • is an appropriate level of seniority
  • is sufficiently competent to act as the PCBU’s representative.

Reviews of decisions

Some decisions made by inspectors can be reviewed. These are decisions on:

  • provisional improvement notices issued by health and safety representatives
  • forfeiture and return of goods or things
  • issue of improvement, prohibition or non-disturbance notices and subsequent notices
  • variation or cancellation of notices
  • extension of time to comply with improvement notices
  • training of health and safety representatives
  • work groups
  • health and safety committees.

In addition, a number of decisions made under the Work Health and Safety Regulations 2012 can be reviewed.

Inspectors’ decisions are initially subject to internal review by the Director of Industry safety (within WorkSafe Tasmania). If you are dissatisfied with the internal review decision, you may apply for external review (via the Magistrates Court).

Inspector conduct

Inspectors are expected to deliver high quality and professional services:

  • treating people with respect, dignity, and sensitivity in all circumstances
  • interacting with people in a timely and efficient manner
  • remaining professional and consistent in all their dealings
  • undertaking activities without favouritism or discrimination
  • explaining all decisions
  • conducting all activities in accordance with the values outlined in the code of conduct and principles in sections 7 and 9 of the State Service Act 2000. The Global Code of Integrity for Labour Inspection also provides a framework for inspectors to exercise their powers under the Work Health and Safety Act 2012.

Complaints against inspectors

If you feel an inspector has not delivered a high quality and professional service, or you’re not happy with the service you have received, or you cannot reach a resolution of the problem, you can raise the issue by contacting the team leader of your region’s WorkSafe Tasmania office.

They will investigate your concerns promptly, and tell you what will be done about them). Most concerns are resolved in this way.

However, if your concerns have not been resolved to your satisfaction after discussing with the regional team leader, you can write to:

The Director of Industry Safety

WorkSafe Tasmania
PO Box 56
Rosny Park Tas 7015