Making payments and expenses
Weekly payments are to be paid regardless of whether you dispute liability for the claim. They are sometimes called without prejudice payments, because the fact you make these payments cannot be used against you as an admission of liability. If you believe liability should be disputed you should discuss this with your insurer.
Once you receive a worker's claim for compensation, you must start making weekly payments of compensation if they have been certified as totally or partially incapacitated for work. There are 2 options for this:
where the worker's first pay day is within 14 days of lodging their claim, weekly payments must start on this pay day (if it is not reasonably practicable to do this, payment must be made no later than 14 days after you received the claim)
where the worker's first pay day is more than 14 days after lodging their claim, weekly payments must start on this pay day (this usually happens where workers are paid monthly).
If the worker lodged their claim:
- within 14 days of their injury, weekly payments must be paid from the date of injury
- more than 14 days after their injury, they are only entitled to be back paid weekly payments to 14 days before the date they lodged their claim.
Guidance on calculating weekly payments can be found in the Workers Compensation Handbook: The Basics that can be downloaded from the Workers Compensation Guides page.
You must also pay for reasonable medical and associated expenses while you are deciding whether or not to accept liability. These payments are initially limited to a maximum of $5,000 until the claim is accepted or a dispute is heard and resolved.
You are then liable for the cost of all reasonable expenses the injured worker necessarily incurs for:
- medical services
- hospital services
- household services, for the proper running and maintenance of the worker's home (such as cleaning, laundry and gardening)
- nursing services
- constant attendant services, including the constant or regular personal attendance on the worker provided by someone who is not a member of the worker's family (for example, to shower, dress or feed the worker)
- rehabilitation services
- ambulance services.
If you believe a claimed expense is not reasonable or necessary you should discuss this with your insurer.
Your worker must give you any account for a medical or other expense within 7 days.
Once you receive the account, you must forward it to your insurer within 7 days.
You are also liable to pay reasonable expenses for the worker to travel to any medical, hospital or rehabilitation service or to attend any medical examination organised by you.
The amount payable for using a private vehicle is calculated with the occasional user rates set out in the Tasmanian State Service Award under Public Sector Awards.